1. Exclusive service-a professional Support Team will be in charge of your order.
2. Inquiry processing-data sheet,price,picture,manual and certificate will be provided.
3. The product will be accurately according to your requirement-function,printing,sticker,manual and box.
4. Order progress tracking-photo of your order will be sent to you to keep abreast of progress about producing,testing, packaging and storing.
5. Shipping-a professional Logistics Department is in charge of shipping arrangement.
6. Stable delivery-quantity below 200 pieces will be delivered in 7 days.
7. Quality assurance-all of products have to be tested by our Quality Department before leaving factory. We will provide full coordination to your QC testing if necessary.
8. After-sale service-a professional Customer Service Team will be able to help with your questions of product.
9. Warranty-one years.
Q1: Why choose ALION? 1.ALION is a professional manufacturer that has focused on time control for 20 years. 2.ALION provides complete certification, such as CE, ROHS, ISO and so on. 3.ALION is strict accordance with the following points. High quality - all of our products are produced according to international standard, we will provide full coordination to your QC testing if necessary. Great service - a professional Service Team will be in charge of your order and help to solve your questions timely whether before or after you purchase.
Q2: How will you do the OEM? We have own R&D team that involves 2 experienced structural engineers, 1 software engineer and 2 circuit engineers. The OEM product will be accurately according to your requirement about function, printing, sticker, manual and box. After the product has entered the market, you can send your feedback to our after-sale service team. Our R&D team will adjust and improve the product according to your feedback.
Q3: What is the MOQ for OEM? Our MOQ for OEM is 1000 pcs.
Q4: Can I have a sample order? YES, we can provide a sample for FREE to test or check quality, you only need to pay the freight cost.
Q5: What is the MOQ for ALION product? There is no MOQ, we deal with any quantity of your order.
Q6: What is the payment term? We accept T/T, L/C, Western Union and paypal.
Q7: What is the delivery time? It depends on the quantity. 7 days, below 200 pcs. 10 days, below 500 pcs. 15 days, below 1000 pcs.